FAQ

If you are first time customer, please click “My Account” on the top right to register. Besides basic information from you, we need your TAX ID to approve your account as we are a wholesale website.

Your minimum order for the first time is $100 before shipping. There is no minimum for the additional orders.

We strive to ship out all orders within 1-3 business days.

We use USPS, UPS and FedEx. We default to UPS, but will use FedEx if requested.

We accept all major credit cards.

Credit card will be charged once the order is ready ship out.

Changes and cancellations can be done prior to order being shipped out. Please email us as soon as possible.

Please subscribe to our email newsletter which will allow you to get the most updated product information as well as specials and promotions.

If an item has damaged/defective, or you received a substitution that you did not authorize, please contact our customer service department within 30 days of invoice/receipt date for return authorization, or fill in the detailed information in the RETURN FORM under Customer Service on our website. We will apply a credit back towards next order. No unauthorized returns.

We strive to process your return within one business day. For return of more than one product, we will process once we receive the returned package from you.

We currently don’t have a list of retailers, but it is something that we are striving to add to the website